Effective Date: July 19, 2025
Website: FixTech.online
Contact: Hello@Fixtech.online
1. Acceptance of Terms
By accessing or using this website and its services, you agree to be legally bound by these Terms of Service (“Terms”). If you do not agree with any part of these Terms, please do not use FixTech.online (“we”, “us”, or “our”).
These Terms govern your use of our website and the services we offer. We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the site and our services following any changes constitutes acceptance of the revised Terms.
2. Description of Services
FixTech.online provides remote-only technical support services to assist users with common hardware and software issues. Our services include, but are not limited to:
- Troubleshooting computer and device issues
- Software installation and configuration
- System cleanup and performance optimization
- General technical assistance
We are an independent service provider. We are not affiliated with or endorsed by any third-party companies, software vendors, or hardware manufacturers unless clearly stated.
3. Eligibility
Our services are intended for users who are at least 18 years old or have the supervision of a legal guardian. By using our site and services, you confirm that you meet this requirement.
4. Fair Use & User Obligations
When using our services, you agree:
- To provide accurate information to help us diagnose and address your issue
- To not use the service for any unlawful purpose
- To not impersonate others or misrepresent your identity
- To follow all reasonable instructions from our support staff during service delivery
We reserve the right to deny service or terminate any session if we determine that a user is acting abusively, dishonestly, or in violation of these Terms.
5. Service Limitations and Disclaimer
While we strive to provide helpful and effective technical support, we do not guarantee that every issue will be resolved.
You acknowledge that:
- FixTech is not responsible for any data loss, performance degradation, or unintended consequences during or after the service session
- Some issues may be outside the scope of our services or may require referral to third-party vendors
- You are responsible for backing up important data prior to any support session
All services are provided on an “as-is” and “as-available” basis.
6. Payments and Billing
Any fees for services will be clearly communicated before support begins. We do not charge hidden fees. By proceeding with a paid service, you agree to the pricing and any applicable terms discussed beforehand.
We reserve the right to change pricing at any time but will not apply changes retroactively to previously agreed services.
7. Intellectual Property
All content on FixTech.online — including text, graphics, logos, and service descriptions — is owned by FixTech or its licensors and is protected by applicable intellectual property laws.
You may not reproduce, reuse, or redistribute any content from the site without express written permission.
Third-party names, brands, and logos mentioned on our site are the property of their respective owners and are used solely for identification purposes.
8. Privacy and Data Use
We respect your privacy and handle your personal data responsibly. Please review our Privacy Policy to learn how we collect, store, and use your information.
Key points:
- We do not sell or share your personal data with third parties
- We do not store sensitive information like passwords, credit card numbers, or remote session details
- We only collect information needed to deliver our services effectively and legally
9. No Endorsement or Affiliation
FixTech is an independent tech support provider. We are not affiliated with Microsoft, Apple, Google, Dell, HP, or any other third-party brand, unless specifically stated. Any references to these brands are strictly for descriptive or compatibility purposes.
10. Modifications to Services
We reserve the right to modify, pause, or discontinue any service or feature at any time without notice. We are not liable to you or any third party for any such changes.
11. Termination of Use
We reserve the right to restrict or terminate your access to our services at our sole discretion, without notice, if we believe you are in violation of these Terms or using the service inappropriately.
12. Limitation of Liability
To the fullest extent permitted by law, FixTech shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our services or inability to access them.
You use our website and services at your own risk.
13. Governing Law
These Terms shall be governed and interpreted according to the laws of the jurisdiction in which FixTech operates, without regard to conflict of law principles.
14. Contact Information
If you have questions or concerns regarding these Terms, please contact us:
Email: Hello@FixTech.online
Website: https://www.fixtech.online